policies &
procedures
Our Salon Policies
Welcome to VT Hair Salon — we’re so happy you’re here!
To keep our space relaxing, positive, and organized for everyone, we’ve created a few simple policies. Thank you so much for taking a moment to read them.
Appointments
We work by appointment to give each guest our full attention.
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Please arrive on time so we can make the most of your visit.
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If you are running late, please call or text us — we’ll do our best to accommodate you, though your service may need to be adjusted.
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If you arrive more than 15 minutes late, we may need to reschedule your appointment.
Cancellations & Rescheduling
We understand life happens!
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We kindly ask for 24 hours’ notice if you need to cancel or reschedule.
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Missed appointments or last-minute cancellations may be subject to a fee.
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Repeated no-shows may require a deposit to book future services.
Hair Preparation
To make sure your appointment goes smoothly:
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Please arrive with clean, dry hair (especially for color, styling, or extension services).
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Feel free to bring inspiration photos — we love to see your ideas!
Payment & Gratuity
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We accept cash, credit cards, and contactless payments.
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Gratuity is never expected but always appreciated.
Children & Guests
We adore little ones, but our salon is designed as a relaxing space.
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Please arrange childcare during your appointment if possible.
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We kindly ask that only those receiving services join you in the salon as our space is limited.
Our Commitment to You
Our goal is that you leave feeling beautiful, confident, and cared for.
If something isn’t quite right, please let us know within 7 days so we can make it perfect. Your happiness matters to us!
Thank you!
We truly appreciate your understanding and support of these policies. They help us keep our schedule running smoothly and our salon experience wonderful for everyone.
We can’t wait to see you soon!
— The VT Hair Salon Team